Telemarketing and Customer Service Associate

Job Description

Primary Responsibilities

Generally responsible for the preparation of individual sales action plans in line with the overall sales strategy 
to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the 

business. Materializes current sales opportunities and identify news ones to meet required revenue targets 

within defined areas of responsibility.

Specific Responsibilities

Answers inbound sales inquiries relating to products, services and current promotions.

Communicates and explains the value of the client brand and benefits of services to potential customers 

though establishing relationships and building strong rapport.

Uses effective selling and customer service techniques to identify customer needs and drive sales results 

Anticipate, identify and understand client’s needs and pains and translate those ...