Telemarketing Associate

Job Title: Telemarketing Executive / StaffBasic Function

The Telemarketing Executive is responsible for generating leads, promoting products or services, and engaging customers through outbound and inbound calls. This role drives business growth by building relationships, qualifying prospects, and supporting the sales and marketing teams in achieving revenue targets.

Essential Duties and Responsibilities

• Make outbound calls to potential customers to promote products, services, or campaigns.
• Receive inbound calls and respond to inquiries, providing accurate product/service information.
• Generate and qualify leads to support the sales team.
• Maintain and update the CRM or tracking system with call outcomes, lead status, and customer information.
• Follow pre-defined scripts and guidelines while personalizing communication to build rapport.
• Schedule appointments or follow-ups for the sales team.
• Meet daily, wee...