telephone operator

• Handle incoming calls, assist with inquiries, and route calls to the appropriate departments.
• Consistently offering friendly, professional, and proactive guest service over the phone and through text messaging
• Take ownership of each call, respond to requests and answer questions while providing exceptional service
• Handle and distribute faxes, voice messages and written messages for internal and external guests
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through amenities and services

Job Type: Full-time

Pay: RM3, RM3,500.00 per month

Work Location: In person