Telephone Sales Representative

Telephone Sales RepresentativeJob Summary

The Telephone Sales Representative is responsible for handling inbound and outbound calls to generate sales, follow up on inquiries, and build strong relationships with potential clients. This role focuses on explaining products clearly, qualifying leads, and converting inquiries into confirmed orders through professional phone communication.

Key Responsibilities

• Handle inbound calls from inquiries, leads, and existing customers
• Make outbound follow-up calls to prospects and past inquiries
• Explain products, pricing, and basic technical details clearly over the phone
• Qualify customers based on needs, budget, and timeline
• Schedule site visits, online meetings, or hand over qualified leads to sales managers
• Record customer information and call notes accurately
• Follow up on quotations, proposals, and pending decisions
• Address basic objections and customer co...