Telephonic Care Coach - Bilingual English/Spanish

**Become a part of our caring community**
**Availability/Shift details:**
+ **Full time 40 hours a week.**
+ **The schedule will be 8 hour shifts, 5 days a week Monday-Friday. Standard working hours are from 9am-5:30pm EST. Based on business needs, the schedule may vary some and could be scheduled for an 8 hour shift ending as late as 7pm EST.**
+ **May require holiday and weekend coverage based on business needs.**
As the **Telephonic Care Coach,** you will report directly to the Manager, Care Management. You will be responsible to:
+ Employ a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources.
+ Identify and resolve barriers that hinder effective care.
+ Ensure patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessment, data, and conversations with member.
+ Understand own work area professional concepts/standards, regu...