Telephonist

The Merrion Hotel, one of Dublin's finest luxury hotels and a member of the Leading Hotels of the World, is recruiting for a Telephonist to join our Front of House team.

Centrally located in Dublin and within easy reach of public transport, this role offers you the opportunity to work in a beautiful hotel where the highest of standards are upheld, and where you'll have all the tools and support you need to excel. You'll work alongside an experienced, welcoming team and benefit from excellent training and development opportunities.

As a Telephonist at The Merrion, you will:

• Operate the switchboard and paging system effectively and to hotel standards.
• Anticipate guest needs to deliver five-star service and enhance guest satisfaction.
• Fulfil all guest requests, including wake-up calls, do-not-disturb requests, credit card calls, and reverse charge calls.
• Handle guest enquiries, calls, emails, and messages effici...