Telephony Engineer-Noida(Onsite Role)

Job Title: Telephony Engineer-Noida(Onsite Role)

Location: Noida(Work From Office)

Department: IT Infrastructure / Operations Support

Reports To: IT Manager / Infrastructure Lead

Employment Type: Full-time

Shift: US Shift

Job Summary:

The Telephony Engineer is responsible for the design, configuration, implementation, and maintenance of enterprise telephony systems supporting voice communication for business operations — including call centers, interpretation teams, and remote users. The role involves working with on-premise and cloud-based VoIP platforms, managing integrations with contact center applications, troubleshooting complex telephony issues, and ensuring optimal system performance and uptime.

Key Responsibilities:

• Design, deploy, and maintain VoIP and telephony infrastructure, including PBX systems, SIP trunks, SBCs, and call routing configuration...