Telesales Executive

Job Purpose:

• To build customer relationships and attract new customers to use by managing the accounts that have been assigned.
• To promote to potential customers and enable adaptation and successfully convert users to paying customers.
• Listen to customers' feedback and channel the issues to relevant departments and ensure solutions are provided accordingly.

Job Responsibilities:

• Perform more than 40 successful business calls per day to dealers & sales agents.
• Generate contact leads via competitor sites.
• Engage all dealers assigned by the manager to promote new products/services offered.
• Train and guide dealers on how to advertise correctly & get their inventory updates on a monthly or weekly basis.
• Acquisition of new customers from areas (East Coast, Sabah & Sarawak).
• Convert free users to paying customers.
• Contact and follow up in a timely manner to close.
• Furnis...