Telesales Operations Lead — CAC, SLAs & Campaigns

PayJoy in Mexico City is seeking a Telesales Operations Supervisor to manage daily operations of the telesales channel. This role includes ensuring adherence to SLAs, managing external partners, and enhancing sales conversion rates through effective procedures and tools. The ideal candidate holds a Bachelor’s degree and has strong experience in D2C sales operations, communication skills, and project management abilities. Benefits include health coverage, vacation days, and professional development perks.