TELUS Bilingual HR Support Specialist

Join TELUS as a Bilingual HR Support Specialist to enhance team member experiences through effective communication and problem-solving skills. This role focuses on providing HR consultation and support.
As a vital member of the People & Culture Operations team, you'll act as a primary contact for team members, delivering assistance on HR inquiries and policies in both French and English. Your responsibility includes resolving issues around payroll, benefits, and time management by obtaining accurate information while fostering strong relationships with team members and stakeholders. Your insights will help improve processes.
Key Responsibilities:
• Answer calls, chats, and emails to assist team members
• Advocate for a superior team member experience
• Mediate complex inquiries and present solutions
• Identify areas for process improvement
• Educate employees on self-service HR tools
Requirements:
• Bilingual in French and English (written and verbal)
• Kn...