Temp Customer Service Assistant

6-days work week schedule on rotating shift

(including PH, Weekend)

• 10am-6pm
• 12pm-8pm
• 2pm-10pm

(Working hours are subjected to changes based on operational needs)

Duration: 3.5 months (Contract)

Job Description:

• Address shoppers' enquiries, lost and found cases, and incidents promptly and professionally
• Be stationed at prominent locations around the mall to provide assistance and promote sign-ups via the CapitaStar app to shoppers proactively
• Make periodic mall announcements based on the standard guidelines
• Regularly educate tenants on CapitaStar loyalty programme ecosystem, eCapitaVoucher acceptance and other marketing matters
• Handling of administrative duties and any other task as assigned by immediate supervisor/management
• Exhibit excellent customer service skills in the course of duty

Requirements:

GCE'O' Levels and...