Temporary Accommodation Income Officer

Temporary Accommodation Officer

Location: South East London Contract: Temporary / Ongoing Rate: £26.80 per hour (Umbrella / Limited) Working Pattern: Mon to Fri 9am to 5pm Hybrid – 2 days in the office, 3 days remote

We are currently recruiting for an experienced Temporary Accommodation Officer to join Lewisham Council, delivering a people-focused income collection and arrears recovery service to support residents and sustain tenancies.

Main Purpose of the Role

To provide an effective, resident-focused income collection service that maximises rental income and minimises rent arrears , while supporting residents living in temporary accommodation.

Key Responsibilities

• Proactively manage a caseload of rent accounts, ensuring income is maximised and tenancies are sustained
• Engage with residents via telephone, home visits, and office interviews
• Support...