Tenant Relations Officer

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The Tenant Relations Officer acts as the primary liaison between the shopping mall management and its tenants. This role ensures tenant satisfaction, addresses concerns, and supports tenants in achieving optimal business performance while adhering to mall standards and regulations. The Tenant Relations Officer contributes to creating a harmonious and productive relationship between the mall and its tenants, driving overall success and customer satisfaction.

Department

MetroEast-Mall Operations

Employee Type

Regular

Key Responsibilities

• Tenant Communication and Support Serve as the main point of contact for tenants, addressing inquiries, concerns, and operational issues promptly. Facilitate regular communication and meetings with tenants to gather feedback and share updates on mall activities, policies, and events. Pr...