Terminal Support Engineer

What We Offer

• Competitive Salary Packages
• Professional Development Opportunities
• Hybrid Work Setup
• Equipment Provided
• Day 1 HMO
• Life Insurance

Position Overview
As a level 2 Terminal support, you are responsible for all the Terminal related issues and processing of technical inquiries regarding our Point-of-Sale systems. Proactive identification of hardware of software issues in terminals, resolving them or escalating with the vendor teams for restoration of services.
WHAT WILL YOU DO?

• Installing and maintaining Point of Sale systems, software and interfaces
• Liaising with suppliers and coordinating activities with support partners and vendors.
• Creating operating manuals, checklists, and training manuals / materials
• Championing daily operational coordination between customers, internal IT and specialist departments (including operational emergencies).
• Solving hardware, sof...