The Arcticom Group

Job Description

Job Summary

The Call Flow Specialist 1 helps to enhance the efficiency of business processes. Managing and submitting invoices for billing.

Essential Functions:

• Scrubbing calls for billing
• Create/Submit AFQ
• Submit invoices to customers via TPS, mail, etc.
• Review prior days calls for completion
• Close calls in TPS
• Manage TPS invoice rejections and approvals
• Gather missing documentation from field personal that is persistent to billing
• Submit invoices to Account Managers as specified by the Customer SOP for review Other Functions
• Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit

Requirements

Requirements

Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The require...