The Club & Guest Relations Officer

Shangri-La

Permanent hong kong sar, hong kong sar Baggage Porters, Bellhops, and Concierges

Posted:

March 02, 2026

Location:

hong kong sar, hong kong sar, Hong Kong

Job Description

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Luxury 5-Star Hotel in Hong Kong | Kerry Hotel Hong Kong
About the Role

As a The Club & Guest Relations Officer, you will be assisting the daily operation of club lounge to ensure a smooth and personalized experience aligned with Shangri-Las service standards.
Key Responsibilities
Greet VIP / Club guests and bit farewell.

Provide a smooth check-ins and check-outs experience.

Handle guest inquiries.

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Submit your application for the The Club & Guest Relations Officer position at Shangri-La.

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Job Overview

Job Type: Permanent

Location: hong kong sar, Hong Kong

Posted: March 02, 2026

Deadline: April 11, 2026