Third Party Software Coordinator

About the Job

The Third Party Software Coordinator will be a self-starter with the ability to work in a fast-paced, performance driven environment. The incumbent will be responsible for the Business Analysis for the Reporting Services team.

As Third Party Software Coordinator, You Will…

• Provide technical direction, expertise, and assistance to system users
• Take input from his/her supervisor and apply comments and feedback
• Manage Third party systems on a daily basis and automate processes to Support users
• Oversee system configuration changes, including (but not limited to): flows, fields, page layouts, record types, custom settings, dashboards, and reports
• Monitor user adoption
• Manage all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, and public groups
• User support tickets - ensure issues are identified, tracked, reported, and resolved in a tim...