ThousandEyes - Customer Success Specialist

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

Our vision is to be Cisco’s leading SaaS business unit — setting the bar for customer success, trusted partnerships, and extraordinary outcomes. We drive growth, retention, and long-term value through proactive guidance, simple experiences, and measurable impact. We focus on what matters: accelerating success...