Ticketing Officer (Back of House)

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

The Ticketing Officer (BOH) assists in the backend operations of the ticketing platform, including event configuration, data validation, reconciliation support, and system testing. Working under the Senior Ticketing Officer, this role helps maintain data integrity, processes settlement reports, and provides technical support to internal users and hirers. You will act as a key user of the ticketing system for both WKCDA‑owned and hirers’ events.

Key Responsibilities

System Configuration & Event Setup (Back End)

• Assist in configuring event parameters: seating maps, pricing rules, discount logic, promotional codes, and bundle mechanics.
• S...