Tier 0 Support AI Agent

Sauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving local establishments everything they need to connect directly with their customers. The Sauce team pools together decades of restaurant tech experience, along with seasoned tech, sales, marketing, product and operations executives who produce an industry-changing delivery system for successful local restaurants and chains.
We are looking for an operator for Tier 0 Support AI Agent to serve as the first support line of automated customer support. This role focuses on deploying and optimizing AI-driven workflows and chatbots that resolve high-volume customer inquiries instantly, reduce operational load on human agents, and improve c...