Tier 0 Support AI Agent

Sauce is a premier restaurant technology platform that helps businesses grow with its Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We serve the 105‑billion‑dollar U.S. local restaurant business. Headquartered in NYC and Tel‑Aviv, Sauce empowers local establishments to reach their full potential by giving them everything they need to connect directly with customers. The Sauce team combines decades of restaurant‑tech experience with seasoned tech, sales, marketing, product, and operations executives to produce an industry‑changing delivery system for successful restaurants and chains.

What You'll Do

• Customer Issue Resolution (Tier 0)
• Provide instant automated responses to common customer questions across chat, WhatsApp, email, and phone channels
• Resolve repetitive inquiries such as:
• B2C - Delivery & order status updates
• B2C - Refund and cancellation policies
• B2...