Tier 2 SAAS Support Engineer for Enterprise Apps

Mitratech
Full-time Remote, Remote Soporte técnico y administración
Posted:
June 05, 2026
Location:
Remote, Remote, Mexico

Job Description

A leading software development company is seeking a Tier 2 Technical Support Engineer in Mexico. The role involves providing second-line support for customers and partners, troubleshooting software issues, and writing SQL queries. The ideal candidate has at least 2 years of experience in SAAS environments and excels in communication and problem-solving. Along with a full-time employment opportunity, candidates will join a diverse team dedicated to excellence in the software industry.
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Job Overview

Job Type: Full-time
Location: Remote, Mexico
Posted: June 05, 2026
Deadline: July 15, 2026