Tier 3 IT Support Microsoft Ecosystem

Nearshore Business Solutions

Full-time Bogotá, Bogotá D.C. Other-General

Posted:

February 19, 2026

Location:

Bogotá, Bogotá D.C., Colombia

Job Description

Primary Role 
Serve as the Tier 3 escalation point within the Microsoft ecosystem. Provide expert-level support and troubleshooting across Microsoft 365, Intune, and Azure environments. Lead resolution of the most complex technical issues, ensuring long-term solutions that strengthen reliability, security, and user experience. 
Key Responsibilities 
Act as the final escalation tier for technical issues within Microsoft 365, Intune, and Azure. 
Diagnose and resolve advanced problems related to cloud infrastructure, identity management, security policies, and device compliance. 
Manage and optimize Microsoft Intune for endpoint security, device compliance, application deployment, and conditional access. 
Administer and secure Microsoft 365 environments, including account lifecycle management, Exchange Online migrations, DLP configuration, and distribution group management. 
Configure and manage Azure Active Directory (...
                

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Job Overview

Job Type: Full-time

Location: Bogotá, Colombia

Posted: February 19, 2026

Deadline: March 31, 2026