Tier1 – Technical Support Engineer IRC286390

We are looking for a Tier 1 to join our teams
You will work with a leading provider of innovative broadband solutions that deliver video, voice, and data to communications providers around the world. GL team participates in the development, QA, and support of several generations of such solutions.
Requirements
Need to work at least once a week in Bogotá Office, the people will start in a general shift during the KT and after that, they will move in the rotate shifts schema
Job Description
Education: Bachelor/Master in Computer Science, Electronic Engineering, Telecommunications or equivalent;
Expertise in IP network switching and routing protocols, TCP/IP stack is highly desirable;
Hands-on experience with Linux;
English level – upper-intermediate;
Would be a plus:
Superior problem solving, analytical and communications skills;
A strong understanding of IP protocols and telecommunication/cable operator networks;
Experience in a technical support ...