Tiffany & Co. CRM Team Manager - Dubai Mall

As CRM Team Manager at Tiffany & Co.'s Middle East flagship in Dubai Mall, you will serve as a trusted partner to the Store Director, leading the vision and execution of a dynamic client development and retention strategy. This role goes beyond hospitality-it's about engineering memorable moments, cultivating long-term loyalty across 10k clients, and embedding Tiffany into the most meaningful chapters of our clients' lives. You will harness data, cultural insight, and emotional instinct to build individual and collective relationships that drive business and elevate brand equity

Key Responsibilities

Client Strategy & Personalization

• Co-develop and drive an annual Client Engagement Calendar, integrating:
  • Local festive moments (Eid, Ramadan, UAE...