TikTok Shop - Automation Specialist, Operational Risk Analysis

Governance and Experience is a global team aiming to build a safe and trustworthy platform for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. To drive technological transformation, we are leveraging AI-powered governance capabilities to streamline our processes and reduce redundancies. This includes identifying key areas for automation, building highly accurate AI-Agents, collaborating with relevant cross-functional teams to deploy the agents, monitoring and continuously optimising the agents performance. The role will focus on streamlining and standardizing operational workflows, reducing manual redundancies, and scaling efficiency by leveraging automation, LLMs, and AI agent frameworks. You will be expected to identify process gaps, design intelligent ...