Timely - Senior Customer Success Coach (Remote, Melbourne)

Employer: Timely Software Pty Limited

Timely has come a long way since our inception in 2011. We serve over 28,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. We’re part of the wider EverCommerce ecosystem and exist to simplify and empower the lives of business owners.

This is wherecome in!

As our Senior Customer Success Coach, you will ensure our customers, both new and existing are setup for success. Achieving the customer’s desired outcome will ensure they achieve value from their investment in Timely.
The Senior Customer Success Coach role is critical to the overall Customer Success team’s revenue retention and expansion goal. To be successful as a Senior Customer Success Coach, you will need to have a good understanding of the hair and beauty industries, be an expert in technology and have delivered training on new software.

The Senior Customer Success Coach will also work a...