Toronto Bike Share Senior Operations Manager

Become the Senior Manager of Bike Share Operations with Toronto Parking Authority and ensure a seamless customer experience. Drive operational excellence aligned with the Bike Share 2030 Growth Strategy.
In this dynamic role, you will report to the Director of Bikeshare & Micro-Mobility, focusing on achieving effective and safe bike share operations. Your expertise in project management, financial oversight, and performance analysis is essential for reaching operational goals while enhancing customer satisfaction. Strong leadership and communication skills will enable you to inspire collaboration across teams and stakeholders.
Key Responsibilities:
• Deliver operational plans and manage budget effectively
• Monitor vendor performance according to established SLAs
• Execute project plans that align with company standards
• Implement process improvements identified through ongoing assessments
• Engage in stakeholder discussions for strategic growth
Requirements: