TOS Support Analyst

APM Terminals is looking for a TOS L3 Support Engineer to join our team providing global support for mission-critical Navis N4 and XPS platforms.

You will be part of the global backbone ensuring system stability, incident resolution and continuous improvement of TOS environments across our terminals worldwide.

In addition to providing advanced support, you will play an active role in implementation projects, system upgrades, and TOS-related cybersecurity initiatives , collaborating across global teams to secure, modernize and standardize our critical systems.

Preferred Location: Spain

Key Responsibilities:

• Provide L3 support for Navis N4 and XPS platforms, securing high availability and performance of global terminal operations.
• Investigate, diagnose and resolve complex incidents (application, database, integration, and infrastructure level).
• Perform roo...