Toyota Canada Bilingual Warranty Specialist Toronto

Become a Bilingual Warranty Claims Specialist at Toyota Canada in Scarborough, ON. This hybrid role is geared towards individuals passionate about customer service and claims management. As part of the Customer Services team, you will provide exceptional support to dealers in processing Factory Warranty and ECP claims. Your responsibilities will include ensuring prompt resolution of inquiries and maintaining quality standards. Use your bilingual skills to enhance dealer satisfaction to the fullest.

Key Responsibilities

• Deliver prompt assistance on the Warranty Assistance telephone line
• Accurately process Factory and ECP claims
• Ensure high levels of customer service satisfaction
• Engage with internal teams to address inquiries
• Facilitate smooth operations with warranty vendors

Requirements

• 2+ years in customer service or related field
• Bilingual in English and French
• Basic knowledg...