Trainer-BPO

Rendeavour is launching a Business Process Outsourcing (BPO) division from the ground up, with ambitious plans to scale rapidly. Our goal is to deliver world-class outsourcing solutions that drive efficiency, innovation, and exceptional customer experiences. 

As a cornerstone of our BPO launch strategy, the Trainer will play a pivotal role in shaping the capabilities and culture of our telesales team. This position demands a visionary training professional who can craft and deliver high-impact learning experiences, tailored to regional market dynamics.

Key Responsibilities:

• Design, develop, and deliver comprehensive training programs for telesales agents, including onboarding, product knowledge, sales techniques, CRM usage, and compliance.
• Customize training content to align with regional market nuances, customer behaviour, and cultural considerations.
• Facilitate engaging classroom, virtual, and on-the-job training sessions.
• Cond...