Trainer

Your potential has a place here with TTEC’s award-winning employment experience. As a trainer working on site in Cape Town, South Africa, you’ll be a part of bringing humanity to business. #experienceTTEC

What You'll Do

Trainers are responsible for registering associates for classes, facilitating new hire trainings, and all applicable client trainings. Trainers provide, coordinate, analyze, and consolidate all necessary data to deliver training in a timely and accurate manner following client requirements and company standards. Trainers are expected to have a thorough working knowledge of TTEC policies and procedures as well as client requirements related to training duties. Trainers are responsible for the overall outcome of new‑hired classes and client‑required trainings.

Requirements

• Strong understanding of TTEC’s business, core values, and goals.
• Strong verbal and written communication skills.
• Ability to lead and p...