Trainer

Teleperformance

Full-time Dublin, County Dublin Other Personal Care and Service Workers

Posted:

March 02, 2026

Location:

Dublin, County Dublin, Ireland

Job Description

Overview
Trainer 
Responsibilities to include but not be limited to the following
Responsible for facilitating training; identifying root cause of performance health of new hires on-boarding; refresher training; and cross-training.
All new hires or internally promoted trainers are expected to go through the Trainer Readiness program design, develop and administer by the vendor.
Trainer must maintain proficiency in business knowledge, learning expertise, and facilitation skills per quarter.
Vendor Training Manager will record and share quarterly Trainer Readiness performance with the Client team.
Underperforming trainers will be provided two (2) attempts to achieve proficiency per quarter. 
Trainers that cannot meet the quarterly readiness expectations cannot facilitate / support training until they meet trainer readiness proficiency. Vendor will provide Client the documented remediation process that add...
                

Apply for this Job

Submit your application for the Trainer position at Teleperformance.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: Dublin, Ireland

Posted: March 02, 2026

Deadline: April 11, 2026