Trainer

Teleperformance
Full-time Dublin, County Dublin Other Personal Care and Service Workers
Posted:
March 02, 2026
Location:
Dublin, County Dublin, Ireland

Job Description

Overview

Trainer

Responsibilities to include but not be limited to the following

  • Responsible for facilitating training; identifying root cause of performance health of new hires on-boarding; refresher training; and cross-training.
  • All new hires or internally promoted trainers are expected to go through the Trainer Readiness program design, develop and administer by the vendor.
  • Trainer must maintain proficiency in business knowledge, learning expertise, and facilitation skills per quarter.
  • Vendor Training Manager will record and share quarterly Trainer Readiness performance with the Client team.
  • Underperforming trainers will be provided two (2) attempts to achieve proficiency per quarter.
  • Trainers that cannot meet the quarterly readiness expectations cannot facilitate / support training until they meet trainer readiness proficiency. Vendor will provide Client the documented remediation process that add...
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    Job Overview

    Job Type: Full-time
    Location: Dublin, Ireland
    Posted: March 02, 2026
    Deadline: April 11, 2026