Trainer (Operations)

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.
Established in 1985 as a monitoring center and provider of communication services, Bosch Service Solutions Inc. today ranks among the leading international providers of Business Process Outsourcing services. Employing more than 4,000 associates in Europe, Asia and South America, Bosch Service Solutions Inc. provides and optimizes business processes for our customers.
Job Description
Trains and assess new hires and tenured agents
Ensures mastery and knowledge retention of associates through regular uptraining sessions
Serves as lead during calibration sessions
Works collaboratively with global colleagues in preparing training materials, guides, and assessments for existing and new services and project...