Training and Development Manager

Responsible for managing training and development programs to enhance employee skills and improve operational efficiency.

Responsibilities:

• Conduct surveys, interviews, and performance reviews to detect knowledge gaps.
• Collaborate with department heads to identify performance challenges and recurring issues.
• Treat problems as opportunities to strengthen people and systems.
• Design tailored training modules that reflect continuous improvement and innovation.
• Blend in-house expertise with external resources to raise training standards.
• Inspire employees to strive for growth beyond compliance.
• Ensure all programs support the company vision of serving more customers and serving them better, faster, and at less cost.
• Translate training goals into actionable strategies with measurable outcomes.
• Use Enculturation and compliance programs to reinforce long-term cultural alignment.
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