Training and Quality Director

 
About the Job
 
We are looking for a Quality Assurance  & Training Director to deliver extraordinary results for our clients while working closely with multiple departments to ensure key metrics are achieved. We're looking for a leader who has the vision, experience, and passion to contribute to our culture and the success of our clients.
 
As Director of Quality Assurance & Training, You Will…
Implement comprehensive professional development plans and training programs. 
Ensure that proficient training and staff development are achieved across all teams.
Provide honest and transparent quality assurance coaching to global teams.
Partner with stakeholders across the organization in a collaborative manner to ensure consistency within operations.
Provide direction for new best in practice training and professional development initiatives.
Promote an inclusive learning environment while enhancing positive employee engagement.
Develop cost-effective pro...