Training Assistant Manager-Tech/Training

Tech Training Lead (Assistant Manager) | On-site, Clark, Pampanga

About the Role:

We are seeking a Tech Training Lead (Assistant Manager) to drive the development and delivery of technical training programs. In this pivotal role, you will design and manage training sessions for our technology teams, ensuring they are equipped with the latest skills and knowledge in IT, software, and technical processes. This is an on-site position based in our Clark, Pampanga office.

Key Responsibilities:

• Design, develop, and deliver engaging technical training programs for IT and software teams.
• Manage the end-to-end training lifecycle for multiple tech cohorts within a fast-paced BPO environment.
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and up-to-date.
• Facilitate dynamic training sessions, workshops, and knowledge assessments.
• Evaluate training effectiveness and implement improveme...