Training Facilitator

About the Job

We are changing the way people think about customer service, and we need your help We're seeking a Trainer to deliver training modules and run classes for our team members.

Are you a leader with a passion to help people learn? This role is responsible for delivering training materials to our team members using creative teaching techniques. We're looking for a performance-driven individual who is eager to innovate new opportunities for curriculum development.

As Training Facilitator, You Will…

• Provide training to new and existing employees 
• Develop and deliver training plans and curriculum to classes of up to 25 people 
• Develop and utilize a variety of creative teaching techniques
• Develops and administers knowledge assessment testing 
• Assist with QA monitoring, feedback and coaching
• Maintain up-to-date reporting on training progress, effectiveness and improvements
• Stay informed of cur...