Training instructor specialist

In BYD we are looking your talent as Training Instructor Specialist is responsible for designing, developing, and delivering training programs to enhance aftersales service performance across the dealer network. The role requires teaching expertise and a solid understanding of aftersales KPIs, profitability, and service management processes.

IMPORTANT: This is not a role related with manufacture or design in the automotive industry.

Key Responsibilities

Design and deliver aftersales training courses for service managers and dealership staff. Develop and update teaching materials, training procedures, and participant engagement activities to enhance learning outcomes. Organize and manage training logistics , including course planning, participant confirmation, credit rules, and certification ceremonies. Produce and distribute training materials, supplies, and promotional content to support on-site learning and knowledge retention. Monitor and evaluate trainin...