Job Description
ob title: Training Lead
Account: E-Commerce Social Media
Work Schedule: Shifting Schedule (Morning, Mid, Graveyard)
Work Arrangement: Onsite (Robinsons Cyberscape Gamma and Omega , Pasig City
Salary Package : up to 70,000 - Offers a relocation package
Start date: ASAP
Headcount: 1
QUALIFICATIONS:
Minimum of at least 2 years in college or an equivalent diploma.
Proficiency in English (spoken, written, and reading) at least at a CEFR Level C1 / ILR Level 4.
Minimum 4 years of experience in BPO or similar environment
Minimum of 2 years on a lead/supervisory capacity
Experience in conducting Leadership Training and/or Product Specific Training for at least 3 years
3+ years prior experience in developing policies, process documentation, training and communication materials
Strong problem solving and decision-making abilities
Extensive knowledge of analyzing training needs and implementing performance gap analysis
Above aver...
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