Training Manager For Hospitality Excellence Banff

Shape the future of hospitality at Pursuit as a Training Manager. Focus on building comprehensive training solutions that enhance guest experiences across iconic destinations.

This role involves leadership in designing and managing hospitality training programs that resonate across Pursuit's diverse offerings. You'll collaborate with multiple departments to create explicit pathways for employee development and ensure consistent service standards. As you drive alignment and integration, your work will help encapsulate the Pursuit ethos of unforgettable guest experiences.

Key Responsibilities

• Oversee the evolution of hospitality training strategies
• Manage onboarding and role-specific training programs
• Provide tools to leaders for coaching and accountability
• Develop training programs that reflect brand values
• Bridge training with operational standards for optimal service

Requirements

• Experien...