Training Manager (For Pooling - US Based Client)

Employment Type: Full-Time Employment

Work Setup: 100% Onsite

Work Schedule: Night Shift (Following U.S. Eastern Time Zone)

Location: Eastwood, Libis, Quezon City

Salary Package: Up to 100,000 PHP/Monthly



Duties and Responsibilities:





+ Manage a team of individuals to develop and update training procedures, manuals, guides, and course materials, such as handouts and visual materials







+ Monitor, evaluate, and record training activities and program effectiveness across all BPOs and internally







+ Assess training needs through surveys, round tables with new hires and veteran associates, and consultations with managers







+ Meet with department leads, product managers, program managers, category managers, and other stakeholders to determine training needs and develop solutions
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