Training Manager

Training Manager – Operational Onboarding (Hospitality Focus)
Location: Malaysia
Reports to: Group Head of People & Culture
Ormond Group is a design-forward hospitality brand under ECM Libra, delivering exceptional service across a growing portfolio of hotels, including The Chow Kit, MoMo's, and Tune Hotels. Our hotels are known for thoughtful design, warm service, and vibrant guest experiences — and none of that happens without the people on the ground.
We're looking for a Training Manager to build and lead Operational Onboarding across our hotel teams. This role is for someone who knows hospitality inside-out, understands the pressure of a live floor, and wants to elevate how we prepare every new hire — from housekeeping to front office — to deliver exceptional service from Day One.
Your Role
Reporting to the Group Head of People & Culture, you will:
Design and implement a structured operational onboarding framework across all hotel departments
Develop onboard...