Training Officer

About the role
BURN is recruiting a Training Officer who will be responsible for designing and implementing training programs to enhance the sales skills and performance of the sales and field operation teams.
The individual will ensure that the sales and field operations teams are well-equipped to meet the needs of the organisation and to achieve its sales objectives.
Duties and Responsibilities

• Design and deliver onboarding and refresher training for commercial and field teams
• Develop training materials, including presentations, job aids, and assessments
• Train teams on product features, sales processes, customer engagement, and compliance requirements
• Work closely with Product, Commercial, and Operations teams to translate updates into training content
• Conduct field visits to observe performance, identify skill gaps, and provide coaching
• Track training effectiveness through assess...