Training Services Coordination and Logistics Associate III

Summary: Provide learning administrative services to support client learning and data management needs

Duties and Responsibilities include the following

• Perform data entry as it relates to learning administration

• Enter training data into learning management system (SuccessFactors) and manage requests using request management system (ServiceNow)

• Make certain client standard operating procedures, processes and service level agreements are maintained

• Identify and trouble shoot discrepancies and issues

• Escalate issues to Manager for resolution

Qualifications:

• Entry level for bachelor's degree or 2 years of successful working experience in:

  • A learning organization

  • Training administration (preferred but not required)

  • Customer service

• Knowledge of and experience with learning management syst...