Transfer Agency Oversight

Universal Investment
Full-time Luxemburg City, Luxembourg Business Operations Specialists
Posted:
February 20, 2026
Location:
Luxemburg City, Luxembourg, Luxembourg

Job Description

Your areas of responsibility:

  • Performing oversight of outsourced TA services to third party TAs, ensuring all activities are in line with Luxembourg regulations
  • For the quality and timeliness of TAs to ensure that they are performing to the agreed targets (SLAs and KPIs) by following regulatory obligations and are offering excellent client service to our clients
  • To supervise the overall performance against targets, standards and timelines and participate in regular Service Review meetings to ensure breaches, SLA breaches and service quality issues are mediated, addressed and resolved
  • Evaluations of received KPIs and produce reporting required for governing bodies to demonstrate effective oversight
  • Support your reporting lines when Transfer Agency Service escalations arise, by taking ownership and ensure they are resolved timely
  • Support the relationship with internal/external audit, compliance, oversigh...
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    Job Overview

    Job Type: Full-time
    Location: Luxemburg City, Luxembourg
    Posted: February 20, 2026
    Deadline: April 01, 2026