Transfer Agency Oversight

Universal Investment

Full-time Luxemburg City, Luxembourg Business Operations Specialists

Posted:

February 20, 2026

Location:

Luxemburg City, Luxembourg, Luxembourg

Job Description

Your areas of responsibility:
Performing oversight of outsourced TA services to third party TAs, ensuring all activities are in line with Luxembourg regulations
For the quality and timeliness of TAs to ensure that they are performing to the agreed targets (SLAs and KPIs) by following regulatory obligations and are offering excellent client service to our clients
To supervise the overall performance against targets, standards and timelines and participate in regular Service Review meetings to ensure breaches, SLA breaches and service quality issues are mediated, addressed and resolved
Evaluations of received KPIs and produce reporting required for governing bodies to demonstrate effective oversight
Support your reporting lines when Transfer Agency Service escalations arise, by taking ownership and ensure they are resolved timely
Support the relationship with internal/external audit, compliance, oversigh...
                

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Job Overview

Job Type: Full-time

Location: Luxemburg City, Luxembourg

Posted: February 20, 2026

Deadline: April 01, 2026