Transformation & Transition Manager

Key ResponsibilitiesTransition ManagementLead end-to-end transition activities from RFI stage to service delivery.Develop and manage comprehensive transition plans covering people, processes, systems, and governance.Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases.Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions.Coordinate cross-functional teams to ensure operational readiness and smooth knowledge transfer.Transformation LeadershipDesign and execute transformation strategies to enhance operations and drive innovation.Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives.Champion continuous improvement and digitalization across functions.Drive adoption of new processes, systems, and services throughout the client lifecycle.Program & Change ManagementManage large-scale transformation programs across business.Apply structured methodologies (e.g., L...