Transportation Coordinator | Madrid

Support internal stakeholders, especially Sales and Customer Service, acting as the main contact towards all Logistics and Transport service providers to guarantee high distribution service levels.

Department: Operations
Location: Madrid
Contract type: Permanent

• Cooperate and communicate with freight forwarders, Customer Service and Warehouse Admin team
• Weekly meetings with Customer Service and suppliers
• Answer and follow-up daily emails
• Update and maintain all necessary data files
• Coordinate incoming and outgoing shipments, following internal SOP
• Check service invoices
• Complaint Management
• Shipment tracking for Customer Service
• Create pick-up orders
• Create and analyse statistics on key figures, relevant to internal and external stakeholders
• Performance analysis and Continuous Improvement
• Report to Outb...