Trauma Referral Navigator — Emergency Coordination Lead

Job Description
Processing referrals for receiving providers as well as prescribing providers, prioritizes referrals by following and applying standard policies, procedures and practices.
Employs multiple tracking mechanisms to ensure all referral approvals and that patient receives their appointment in a timely manner ensuring patients are always cleared for their appointment prior to their arrival as appointed by the Department of Health Trauma Center Standards.
In addition, the Trauma Referral Coordinators will generate periodic reports to update on the status of the hospital, as well as special pathway patients (SPP) and be the link between DOH and other stakeholders including UMOC team.
Responsibilities

• Point of contact for SSMC patients and physicians for any questions or rising concerns between the facility and the UMOC.
• Assist in problem solving potential issues related to outpatient referrals due to language ...