Travel Advisor for Nordic Premium Airline SAS with German

Your Responsibilities:  

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  Be the 1st point of contact for premium travel inquiries of customers.  

  
  

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  Advise partners on flights, products, online services, payment methods, membership programs etc.  

  
  

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  Help in purchasing airline tickets and handling different payment methods. 

  
  

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  Support customers with travel difficulties. 

  
  

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  Assist passengers via calls /chat. 

  
  

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  Foster enduring relationships with customers for building trust. 

  
  

Our requirements: 

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  Fluent in written and spoken German (C1 level) and English (B2 level).

  
  

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  Naturally helpful and collaborative spirit.